Terms and conditions of use of the app
Terms and conditions of use for the App
These terms and conditions apply to your use of the app developed for Strawberry ("the App"). The App is provided by Nordic Choice Hotels Commercial Services AS (NCCS), a company within the Strawberry Group, Norwegian Org. No. 968 819 372.
Please read these conditions carefully before starting to use the app. By clicking "I accept", you accept the terms and conditions of use and agree to use the app in accordance with them.
In order to provide you with an app with the appropriate functionality, we need to process personal data. On this, see the detailed description in our Data Protection Declaration. Data Protection Declaration.
1. About the app
We offer you the App so you can do the following:
- Book your next stay directly via the app and get all the membership benefits
- Chat with the hotel at hotels that support this function
- View all your bookings
- Have direct access to all information about your membership, for instance, status, etc.
- Check in and out using your mobile at hotels that support this function
- Choose rooms during check-in at hotels that support this function
- Get new updates first
- Use the app as a mobile key for your room at hotels that support this function
- Receive personalised information and offers from us, based on your preferences and location, etc.
2. Intellectual property rights and licence
We give you a limited, non-exclusive, non-transferrable, royalty-free world-wide right of use to install and use the App on all units which you own or control. This right of use is provided on condition that you approve our terms and conditions of use.
The App contains information and material owned by Strawberry and which is protected by the applicable intellectual property legislation. Among other things, this applies to all copyright on texts, software, graphics and design and all trademark rights. Unless expressly permitted in this document, such information and material must not
i. be used for purposes other than those corresponding to these terms and conditions of use, ii. or be copied or reproduced in any way, or iii. be changed, rented out, sold, distributed or commercially exploited.
You acquire no intellectual property rights over the app beyond the limited licence we provide you with. Nor do you acquire any rights to the material created by use of the app.
3. Access permits
You will be asked to give the App permission to access your data. Your consent to such access is voluntary, but if you say no to or deactivate the access questions, this will cause a reduction in the functionality of the the App.
The App may ask you for the following consents:
- Access to your location data
- Receiving data from the Internet
- Viewing network connections
- Full network access
- Preventing the unit from entering sleep mode
- Access to bluetooth, for use of the app as a key card
- Permitting push notifications
You may turn the consents for access and push notifications on and off.
4. General conditions for bookings
You may book and administer your bookings with us in the App. For bookings, our general conditions apply, which you will find here.
5. Key card in the APP
If you wish, the App may be used as a key card during your stay with us. In order to use the key card function in the app, you must activate Bluetooth, push notification and location data access on your smartphone. You must also be connected to WiFI or 5G. You may deactivate the key card function in the app at any time.
6. Choose room
If you like, you can pay a fee and choose a specific room as part of the check-in process at hotels that support this function. We reserve the right to change rooms based on unforeseen circumstances or a hotel's assessment. Any fees charged will be refunded in such cases.
7. Personalised information in the App
If you have logged in to your account, you will have access to My Page. If you are not logged in, you will not receive personalised information through our app.
8. Your responsibility
You are responsible for ensuring that your use of the App does not infringe applicable legislation and regulations. In particular, the app must not be used for unlawful activity or for publishing unlawful content.
In order to use the app, you must subscribe to and install the App. All information you register must be true and you may not use aliases or otherwise hide your true identity. All information must belong to you and not to another. You are responsible for the security of your password and will be liable for use or unauthorised use under your username. If you have any suspicions of unauthorised use of your username, you should immediately change your password and/or contact our customer service.
We reserve the right to change, temporarily suspend, remove or deactivate your access to the App, if you breach the conditions or behave in ways which are contrary to the law. In such cases, you will normally receive prior warning before your access is deactivated, allowing you an opportunity to remedy the matter.
9. Disclaimer
The App is offered "as is" and is not guaranteed to function or provide uninterrupted or error-free content. There are no guarantees that errors will be corrected or that the server making the service available is free of viruses or other harmful components.
You are yourself responsible for your or others' use of the App.
We are not liable for loss of profits, demands for repayment to third parties or other indirect or consequential losses arising from use of the App.
10. Changes to terms and conditions and functionality
You will find the currently applicable terms and conditions for the use of the App, in the App itself.
From time to time we shall need to change or adapt the terms and conditions of use, e.g. as the result of new legislation, new technology or changes to our business models.
Changes to terms and conditions will take effect, unless otherwise stated, 14 days after the date of announcement.
If changes to terms and conditions of use require your acceptance, whether in accordance with legislation or practice, we shall ask you to accept them before these parts of the new conditions apply to you.
You will be free to terminate your use of the App if you do not wish to be bound by changed terms and conditions.
We reserve the right, without prior warning, to make improvements, changes or additions, or to delete information and functionality in respect of the App, as we see fit.
11. Jurisdiction
These terms and conditions are subject to Norwegian law. Any disputes arising from the terms and conditions must be decided by Norwegian courts unless otherwise stipulated by mandatory consumer protection rules.
The Terms & Conditions were last updated on 23 October 2018